Relationship between work–life balance, psychological well-being, and job performance: Mediating and moderating effects of emotional intelligence: Ahead of Print

KVD Prasad; Debanjan Nag

doi:10.31211/rpics.2026.12.1.410

Autores

KVD Prasad Deemed University, Symbiosis Institute of Business Management, Hyderabad; Symbiosis International, India https://orcid.org/0000-0001-9921-476X
Debanjan Nag Deemed University, Symbiosis Institute of Business Management, Hyderabad; Symbiosis International, India https://orcid.org/0000-0002-4793-0980

DOI:

https://doi.org/10.31211/rpics.2026.12.1.410

Palavras-chave:

Inteligência emocional, Trabalhadores de tecnologias de informação, Desempenho profissional, Bem-estar psicológico, Equilíbrio entre vida profissional e pessoal

Resumo

Contexto: O equilíbrio trabalho–vida, a inteligência emocional e o bem-estar psicológico têm sido associados ao funcionamento dos trabalhadores; contudo, estas associações têm sido frequentemente examinadas em modelos parciais, e não integrados, sobretudo em contextos ocupacionais intensivos em conhecimento. Objetivo: Este estudo examinou as associações entre equilíbrio trabalho–vida, inteligência emocional, dimensões selecionadas de bem-estar psicológico e desempenho profissional em trabalhadores do setor das tecnologias de informação, bem como testou os papéis mediador e moderador da inteligência emocional na associação entre equilíbrio trabalho–vida e desempenho profissional. Método: Foram analisados dados de questionário de 389 trabalhadores do setor das tecnologias de informação em Hiderabad e áreas circundantes, recorrendo a análises fatoriais exploratória e confirmatória e a modelação por equações estruturais. Resultados: O equilíbrio trabalho–vida e a inteligência emocional estiveram positivamente associados ao desempenho adaptativo, ao desempenho de tarefa e ao desempenho contextual. As relações positivas com os outros também estiveram positivamente associadas às três dimensões do desempenho, ao passo que a autonomia e o domínio do meio não apresentaram associações significativas com o desempenho profissional. A inteligência emocional apresentou efeitos indiretos significativos na associação entre equilíbrio trabalho–vida e cada dimensão do desempenho, de forma consistente com mediação parcial. A interação entre equilíbrio trabalho–vida e inteligência emocional foi igualmente significativa em todos os outcomes, indicando moderação. Conclusões: Os resultados sustentam um modelo em que a inteligência emocional está envolvida na associação entre equilíbrio trabalho–vida e desempenho profissional, quer como correlato direto do desempenho, quer como fator mediador e moderador. Estes resultados salientam a relevância do equilíbrio trabalho–vida e da inteligência emocional para a compreensão do desempenho dos trabalhadores em contextos ocupacionais intensivos em conhecimento.

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